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Job No. 141624

  • Job Title:
  • Business Analyst, Principal
  • Employer:
  • University of Arizona
  • Location:
  • Phoenix , AZ
  • Posting Date:
  • 10-Jan-2020
  • Description:
  • Position Summary
    University Information Technology Services (UITS), is accepting applications for a Business Analyst, Principal to support Advising, Curriculum and the Registrar’s Office within UAccess Student. The Business Analyst, Principal is part of a team which provides functional support for various systems and/or applications, by being the main liaison between business users and the technical team to analyze, develop and implement complex business processes to provide the most efficient methods or procedures. They will coordinate the process of defining, investigating and solving problems related to administrative systems and special projects with an emphasis on user-related solutions, and will act as the project manager. A wide degree of creativity and latitude is expected. The University is committed to training the successful candidate in the systems being supported. The Business Analyst, Principal will work directly with the functional units and the technical team in the optimization of business processes and UAccess systems to improve services for incoming and continuing students.

    UITS is a $60M organization of approximately 300 employees responsible for providing enterprise network, telecommunications, computing, and data services to the University of Arizona. UITS offers a broad array of services to the university community ranging from deploying and managing the campus’ wired and wireless networks to stewardship of the administrative applications that support the HR, payroll, finance, and student lifecycle management activities of the institution. Also, UITS recently unveiled its next-generation high performance computing environment to support the computationally intensive needs of UA research faculty. For more info, please click here.

    Applicants must be currently authorized to work in the United States.

    Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more!

    The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

    The University of Arizona is in the process of creating a new classification and compensation architecture. This University Career Architecture Project (UCAP) will revolutionize the way we think about professions and manage compensation at the UA. It is a two year initiative that will replace the current classified staff and appointed professional categories of employment with market-based job functions and families. As an applicant, UCAP will create clearer career paths and opportunities and will help you make more informed pay decisions. To learn more about this project, please visit

    Duties & Responsibilities
    • Plans, directs, coordinates, monitors and reviews the work of assigned personnel during all phases of the project team\’s work and coordinates the planning, development and presentation of training programs for users of administrative systems.
    • Advises management personnel during process of planning, directing and coordinating operational or procedural matters to meet project goals and objectives.
    • Develops system design for new or revised administrative systems; documents and analyzes input/output requirements, procedural flow between departments, operational audits and organizational structures.
    • Analyzes the adequacy and effectiveness of practices and policies; develops new procedures and policies including user documents and forms.
    • Prepares reports, explaining and recommending alternative solutions to business problems.
    • Coordinates extensive studies to assist user in evaluating the potential for automating existing or proposed work functions or processes and assesses the feasibility of creating or modifying computer programs for administrative systems to meet user requirements.
    • Determines whether current policies, practices and internal controls are adequate to meet management objectives and makes recommendations for improvements.
    • Reviews, researches and evaluates computer hardware and software to determine its usefulness and appropriateness as related to existing or proposed administrative systems and develops preliminary and detailed system design documents for in-house and vendor computer systems. Confers with vendors to resolve technical questions and problems and consults with and advises users in the selection and use of computing options.
    • Reviews, evaluates and documents existing programs and systems to identify and recommend the means of integrating systems extending across organizational or functional lines.
    • Additional duties as assigned

    Knowledge, Skills, & Abilities
    • An understanding of the student experience as it pertains to the life cycle of a student from admission, orientation, enrollment, advising and degree progress through graduation.
    • Knowledge of higher education administrative systems and related business principles.
    • Knowledge of principles and techniques used in conducting management studies and in performing systems analysis.
    • Knowledge of automated and manual management information systems.
    • Knowledge of forms design and procedures development.
    • Skill in analyzing and developing effective solutions for organizational problems.
    • Skill in planning, organizing and directing project team members to meet goals and objectives.
    • Skill in facilitating group and managerial meetings.
    • Skill in coordinating the development and presentation of user oriented training programs.
    • Ability to effectively communicate.

    Minimum Qualifications
    Please see Arizona Board of Regents Minimum Qualifications below.

    Arizona Board of Regents Minimum Qualifications
    • Bachelor’s degree in Management Information Systems or related field AND five years of experience in procedural management or business analysis work; OR
    • Nine years of experience in procedural, management or business analysis work; OR
    • Any equivalent combination of experience, training and/or education.
  •  Contact information:
  • University of Arizona
  • Phoenix, AZ 85721
  • United States
  • Employer's Website:
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